Black Screen, Rest all are working

[Windows Central Question]

After upgrading to WP 10 the WP 8.1 in Lumia 820, This issue arrrised after 3 to 4 months of migrating to WP 10 While my phone was on charge after few hours entire phone become Black, I am able to receive call, Msg's are coming, Touch is working fine .Rest all is working. There is no Physical damage also. can any one please help to resolve the issue .

 

[hemantraha]

Hi Guys any update just awaiting for your revert

 

[ajayden]

Hi Guys any update just awaiting for your revert

If you need someone to help, you need to elaborate further. What do you mean by everything went black? Have you tried a soft reset or a hard reset?

Have you tried to go back to 8.1 and check how it works?

 

[grantpwarren]

Maybe a loose connection between the mainboard and digitizer?