USB device not recognized

Sumukh Phalle1992

New member
Nov 21, 2013
60
0
0
On my windows 10 pc, it's showing error "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.".
Well i haven't got Technical Preview on my laptop but my phone L640XL having Technical Preview. Other windows phones (non TP) are able to connect but only my phone isn't connecting. Many USB cables tried but error is same.
On my laptop all drivers are up-to-date. So i think the problem is with my phone. Please help to solve this problem.
 
When i plugged my phone to pc, (in device manager>Universal Serial Bus controllers>Unknown device). This "unknown device" is visible for only 1-2 sec and after it hides. But after my quick clicks, i was managed to check properties. Then i found this, "Unknown USB Device (Device Descriptor Request Failed) Properties".
Is there any solution except "Hard Reset"?
 

Members online

Forum statistics

Threads
339,559
Messages
2,262,589
Members
428,765
Latest member
logitechsesegmail