03-22-2016 05:26 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    Lumia 640 XL, running Windows 10 (version 1511, OS build 10.0.10586.29).

    I successfully downloaded one map first, and then I wanted to download another map. However, it seemed to get stuck in the download, so I clicked "cancel". HOWEVER, now the "process circle" is just spinning it's wheels, and nothing is happening to that map download/cancellation. I do not see anywhere I can stop this or remove the process... The "delete all maps" button among others are grayed out. I tried to restart the unit, but this does not make any difference. The phone is working fine otherwise, I just cannot do anything with the maps in the offline map section!

    How can I fix this?
    01-23-2016 07:53 AM
  2. fbloise's Avatar
    fbloise
    I'm having exactly the same issue on my Lumia 950 XL running 10586.164. I cancelled a Stuck download (USA map, offline, 4GB data) and now when I go to offline maps in Settings all it does is the spinning wheel on top of USA. Seems stuck.
    03-22-2016 05:26 PM
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