1. Windows Central Question's Avatar
    Tried using the camera, and the focus is not focusing at all. When I go in the pro mode and use the manual focus to go to Macro and infinity, it does not work. The focus is not focusing at all. the version of my camera is 2016.107.11.0.

    Please help, if anyone can, thanks!!
    01-23-2016 10:45 AM
  2. gpobernardo's Avatar
    Have you tried restarting your phone? Or performing a SOFT reset?

    If those don't work, it may be a hardware failure - something which either a service center or a replacement phone can resolve.

    You may create a Windows Central account to Reply in this thread.
    01-23-2016 10:47 AM
  3. soil2oil's Avatar
    I love and hate this phone/camera.
    camera works great at times and frustrates me to know end other times
    01-23-2016 11:10 AM
  4. denis vasquez's Avatar
    Hi, thanks for replying. I will try restarting my phone, and how do you do a soft reset? Thanks again.
    gpobernardo likes this.
    01-23-2016 11:27 AM
  5. TheChazas's Avatar
    Hi, thanks for replying. I will try restarting my phone, and how do you do a soft reset? Thanks again.
    Hold volume down and power button till it vibrates, then wait till it restarts.
    gpobernardo likes this.
    01-23-2016 01:26 PM

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