1. Windows Central Question's Avatar
    i am trying to install windows device recovery tool 3.1.5 in my laptop. But each time i am getting error? what are the requirement for installing recovery tool?
    01-26-2016 03:12 PM
  2. ashram's Avatar
    what error are you getting? what OS are you on?
    The prerequisites from the site are:

    Microsoft Windows 7 or newer.
    USB cable to connect your phone to the computer.
    Minimum 4 GB free storage space.

    You might have to right click and run as admin, or if your system is joined to a domain, a GPO could be blocking it, but without knowing the error, there is nothing that can be suggested. maybe redownload the app:
    http://forums.windowscentral.com/e?l...token=uLrcg4pF
    01-26-2016 04:28 PM

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