1. zeke009's Avatar
    Today I confirmed that Amazing Weather HD is the reason I can not connect my Windows Mobile phones to my home WiFi. If I am connected and I open Amazing Weather HD or it auto updates, my Netgear C7000 will reboot.

    I attempted to recreate this multiple times today and the C7000 rebooted every single time. Confirmed with a Lumia 920 and Lumia 950, connected to 5GHz band and running the latest Win10 Mobile build and Amazing Weather HD app.

    So, if I can not figure out why this happens (case opened with Netgear since early January), I guess I need a new weather app.

    Any recommendations of app with a good lock screen and transparent Live tile?
    Last edited by zeke009; 02-13-2016 at 03:59 PM.
    02-13-2016 03:28 PM
  2. i_hiker's Avatar
    I did not have your issue with AW HD on a Linksys AC router. However, I prefer the live tile from Vieather and have no issues with that either. I still use Amazing Weather HD to display on the lock screen.
    02-13-2016 03:43 PM
  3. zeke009's Avatar
    Thank you for the recommendation, I'll check that app out.
    02-13-2016 04:00 PM
  4. RumoredNow's Avatar
    I also have Amazing Weather HD and no issues with my WiFi. D-Link DIR-810L.

    I suspect something in your configuration. Are you using the 5Ghz bands?
    02-13-2016 05:34 PM
  5. zeke009's Avatar
    I have reset the device a few times, tried different bands, lightened security options, and no change. The problem was never addressed. It wasn't until today that I saw it was Amazing Weather HD that triggers the reboot.
    02-13-2016 05:57 PM
  6. RumoredNow's Avatar
    I'd try configuring the router to ignore 5GHz for now... Maybe pick 2.4GHz and stick with G and N. See how everything plays.

    It's working nice for me that way.

    Good luck.
    02-13-2016 08:27 PM
  7. zeke009's Avatar
    In the end I had to RMA the C7000 with Netgear. They sent me a replacement modem and router which have worked without issue. I even sent Netgear one of my phones (cleaned, of course) so they could test.

    Amazing Weather HD was an app that would crash the C7000 every time, even on demand. I captured it on video (I stink at shooting video) and in packet captures with WireShark.

    Here's to hoping they figure it out someday.
    RumoredNow likes this.
    03-19-2016 01:34 PM

Similar Threads

  1. What is the server for my Microsoft account on my Lumia 640
    By Windows Central Question in forum Ask a Question
    Replies: 6
    Last Post: 12-29-2016, 05:28 AM
  2. Replies: 7
    Last Post: 07-25-2016, 08:46 PM
  3. MySMS for Windows phone
    By captaincalamity in forum General Phone Discussion
    Replies: 7
    Last Post: 05-14-2016, 11:58 PM
  4. Should I swap my 640 for a 830?
    By vhl71 in forum Windows Phones
    Replies: 25
    Last Post: 02-15-2016, 10:52 AM