1. Windows Central Question's Avatar
    the back camera is not working and the flash too. When I open the torch, or other app related the flash, my phone lags for 3-4sec without the flash shine. I have Lumia 830 windows 10 OS build 10.0.10586.107 slow ring. Please help me. Lumia without camera is just a phone :P
    02-19-2016 05:29 PM
  2. ven07's Avatar
    Try a simple soft reset :) Did you try downloading third-part camera apps to see if the issue is still there?

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    NiChalis likes this.
    02-19-2016 05:43 PM
  3. NiChalis's Avatar
    first of all thanks for reply. I did already a soft reset, i try and third part camera apps, also i try to open the camera with the camera's option on messanger and viber etc but nothing... :/
    02-19-2016 05:50 PM
  4. ven07's Avatar
    first of all thanks for reply. I did already a soft reset, i try and third part camera apps, also i try to open the camera with the camera's option on messanger and viber etc but nothing... :/
    Ok so welcome to the forums :) The next step would be to try a hard reset. If the issue is software related, this will most likely solve it. However if that doesn't do it either, we might be looking at a hardware problem
    02-19-2016 06:02 PM
  5. NiChalis's Avatar
    Good to see you my friend! The next thing I would do is the hard reset as you said but i would like to know, if it exist, a solution. I dont believe to be a hardware problem because I m carefully with my phone and yesterday the camera works well. I think this camera problem done when I tap to open the torch, from the action center, and quickly tap the lock button to lock the phone. As a result the phone locked first and after 2 sec the flash was shine. Usually I tap the torch from the action center, i wait to shine the flash and after i lock the phone. I said it if I can help with this
    ven07 likes this.
    02-19-2016 06:16 PM

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