02-22-2016 07:41 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    My pc totally freezes every now and then when starting or stopping a video file.
    Perhaps 25% of the time.
    I thought perhaps it was JetAudio that was causing the issue but the MS Media Player does the same thing. It means I have to do a hard boot.

    I have reinstalled graphics drivers to no avail.
    02-20-2016 03:31 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by Windows Central Question
    My pc totally freezes every now and then when starting or stopping a video file.
    Perhaps 25% of the time.
    I thought perhaps it was JetAudio that was causing the issue but the MS Media Player does the same thing. It means I have to do a hard boot.

    I have reinstalled graphics drivers to no avail.
    does this happen with any video or just the really high quality ones? And does your pc have a good amount of RAM or graphics card?
    02-22-2016 07:41 AM
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