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  1. Windows Central Question's Avatar
    I had to do a hard reset on my phone and now cant log into my Microsoft acount
    03-01-2016 11:30 PM
  2. Guytronic's Avatar
    You'll have to log on to your Microsoft account via desktop and look for the device reset protection options
    If you disable it in your account the key will be generated.
  3. Guytronic's Avatar
    You'll have to log on to your Microsoft account via desktop and look for the device reset protection options
    If you disable it in your account the key will be generated.
    RumoredNow likes this.
    03-01-2016 11:33 PM
  4. RumoredNow's Avatar
    Sign into your Microsoft Account in a browser. Click on Devices > select Your Devices > go the correct phone and click the "Get recovery key" link.

    Attachment 126293


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Attached Thumbnails capture01.png  
    Guytronic likes this.
    05-12-2016 10:41 PM
  5. Cecile Arnaud's Avatar
    I had to do a hard reset on my phone
    05-21-2016 09:12 AM

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