Cannot roll back to wp 8.1

[Windows Central Question]

I updated my phone to w10 preview last week and now I want to roll back to 8.1.But when I used Windows recovery tool it shows error saying "downloading file RM914_3058.50000.1425.0001_RETAIL_im_india_269_01_444377_prd_signed.ffu failed".Can anyone help me on this?

 

[frodrigues21]

Can you try using a different Wi-Fi connection or a different PC? It may help...

 

[ven07]

Try the Nokia Software Recovery Tool: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

Scroll down

 

[aswin97]

thanks I'll try that

 

[aswin97]

@ven07 it says my device is not supported

 

[ven07]

Which phone do you have?

 

[aswin97]

lumia 520