03-30-2016 06:45 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    It says my system is up to date. I'm using a lumia 1320 Hong Kong build. My griends have already upgraded to windows 10. But my phone can't. I've reset my phone already. Still can't get a win10 update. What should I do? Why is this happening?
    03-30-2016 06:22 PM
  2. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
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    Sorry but your 1320 is not officially supported. Here's the list of supported devices: Supported phones for Windows Insider Preview - Microsoft Windows

    It could be that your friends, if they all own a 1320, are using the "windows insider" app.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    xandros9 and RumoredNow like this.
    03-30-2016 06:45 PM
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