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04-05-2016 12:13 AM
34 12
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  1. crystal277188's Avatar
    crystal277188
    my nokia keeps showing the nokia logo and windows logo, but wont show the home screen. i have reset it multiple times, it resets and contiously shows the sign and windows logo again. does anyone know how to fix this?
    please tell me.
    04-02-2016 07:59 PM
  2. RumoredNow's Avatar
    RumoredNow
    If you are doing a Hard Reset (the button push method) that won't work if your boot file is corrupted.

    Al the reboots are hard on battery too... Plug into AC for a couple hours to give the battery a chance to charge up a bit.

    Use WDRT to restore a working OS. Find it here: http://forums.windowscentral.com/e?l...token=4spa1TOf



    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Guytronic, ven07, TechFreak1 and 1 others like this.
    04-02-2016 08:15 PM
  3. crystal277188's Avatar
    crystal277188
    my nokia wont turn on it keeps showing a nokia and the windows logo.
    i have reset it multiple times and it keeps doing the contious loop of the logos.
    how can i fix this?
    this has been going on for almost a week now.
    i dont know what type it is.
    Last edited by crystal277188; 04-02-2016 at 09:04 PM.
    04-02-2016 08:44 PM
  4. AV2RY's Avatar
    AV2RY
    I can't but somebody might help you if you give more details like which Nokia and Windows (8/10) you have. And when this started happening
    04-02-2016 09:02 PM
  5. Guytronic's Avatar
    Guytronic
    I've deleted your other four Aaq threads and merged this one.

    Please do not keep reposting.

    Offer a few details please:
    Which phone
    OS version
    etc...

    Thank you for joining.
    04-02-2016 09:10 PM
  6. crystal277188's Avatar
    crystal277188
    i have offered details and i didnt upload 4 things and im gonna say stuff until i get help.
    thank you though
    04-02-2016 09:59 PM
  7. RumoredNow's Avatar
    RumoredNow
    Originally Posted by crystal277188
    i have offered details and i didnt upload 4 things and im gonna say stuff until i get help.
    thank you though
    Keeping it all in one thread allows us to help you better. The next reader can then see all the pieces in one place.

    You say...
    Originally Posted by crystal277188
    i have reset it multiple times
    Does that mean the button press method to reset?

    Have you tried the Windows Device Recovery Tool as I suggested above?

    We need to know what steps you have taken to be able to suggest the next thing...
    04-02-2016 10:11 PM
  8. Guytronic's Avatar
    Guytronic
    Originally Posted by crystal277188
    i dont know what type it is.
    How long have you had this Nokia phone?
    abhishek singh21 and RumoredNow like this.
    04-02-2016 10:28 PM
  9. crystal277188's Avatar
    crystal277188
    since christmas
    abhishek singh21 likes this.
    04-02-2016 10:39 PM
  10. Guytronic's Avatar
    Guytronic
    Originally Posted by crystal277188
    since christmas
    What screen size it?
    Is the back cover removable?
    abhishek singh21 and RumoredNow like this.
    04-02-2016 10:43 PM
  11. crystal277188's Avatar
    crystal277188
    i cant do the other method other than the button one.
    04-02-2016 10:44 PM
  12. crystal277188's Avatar
    crystal277188
    idk the size. and yes the back is removable.
    04-02-2016 10:45 PM
  13. RumoredNow's Avatar
    RumoredNow
    Originally Posted by crystal277188
    i cant do the other method other than the button one.
    No computer? Can you get time on a friend's computer?


    Originally Posted by crystal277188
    idk the size. and yes the back is removable.
    Have you tried pulling the battery out? Wait 5 or 10 minutes. Put the battery back in... What happens then?
    abhishek singh21 and Guytronic like this.
    04-02-2016 11:10 PM
  14. crystal277188's Avatar
    crystal277188
    i have a computer but i cant download anything on it. and i have took the battery out for hours. and the bootloop still happens.
    04-02-2016 11:18 PM
  15. RumoredNow's Avatar
    RumoredNow
    Originally Posted by crystal277188
    i have a computer but i cant download anything on it.
    Can you borrow time on a friend's computer that CAN download things?

    You really need to reflash your phone. I don't know what else to tell you really. This is probably the #1 first line solution for corrupted boot.
    04-02-2016 11:42 PM
  16. crystal277188's Avatar
    crystal277188
    Originally Posted by RumoredNow
    Can you borrow time on a friend's computer that CAN download things?

    You really need to reflash your phone. I don't know what else to tell you really. This is probably the #1 first line solution for corrupted boot.

    i cant contact them i dont have a phone.
    04-02-2016 11:45 PM
  17. Guytronic's Avatar
    Guytronic
    Originally Posted by crystal277188
    i have a computer but i cant download anything on it. and i have took the battery out for hours. and the bootloop still happens.
    Are you using a PC right now on a Wi-Fi connection to post on here?
    abhishek singh21 likes this.
    04-02-2016 11:50 PM
  18. crystal277188's Avatar
    crystal277188
    yea?
    04-02-2016 11:52 PM
  19. Guytronic's Avatar
    Guytronic
    Originally Posted by crystal277188
    yea?
    Are you using a browser such as Firefox or Internet Explorer or Chrome?
    04-02-2016 11:54 PM
  20. crystal277188's Avatar
    crystal277188
    i have a chromebook. so yeah
    04-02-2016 11:56 PM
  21. Guytronic's Avatar
    Guytronic
    Originally Posted by crystal277188
    i have a chromebook. so yeah
    Uh-oh Chromebook.
    WDRT will be a no go then without a PC or MAC.

    Sorry.
    abhishek singh21 and TechFreak1 like this.
    04-02-2016 11:59 PM
  22. crystal277188's Avatar
    crystal277188
    what does wdrt mean
    04-03-2016 12:01 AM
  23. Guytronic's Avatar
    Guytronic
    Originally Posted by crystal277188
    what does wdrt mean
    Windows Device Recovery Tool.

    Windows Device Recovery Tool: FAQ - Windows Help
    abhishek singh21 likes this.
    04-03-2016 12:04 AM
  24. RumoredNow's Avatar
    RumoredNow
    Can you take the phone to a Nokia Care Center and have them flash it?

    Nokia Repairs U.S.A., Nokia Service Centers
    04-03-2016 10:33 AM
  25. crystal277188's Avatar
    crystal277188
    there isnt one close to me.
    04-03-2016 11:00 AM
34 12
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