1. Windows Central Question's Avatar
    Even when wifi or data is turned on they are not connecting .. Whe i try to turn on/off my phone freezes and only option out of it is to restart.This happened multiple times. I have reset my twice already . also I can see an update which unable to download when the network is connected
    04-04-2016 03:08 AM
  2. charlatan1978's Avatar
    Hi, from your symptoms I would advise a hard reset.
    This will also clear the download that you are unable to complete.
    If you have any more info or queries on your problem, sign up to this forum so that you can reply to this thread.
  3. charlatan1978's Avatar
    Hi, from your symptoms I would advise a hard reset.
    This will also clear the download that you are unable to complete.
    If you have any more info or queries on your problem, sign up to this forum so that you can reply to this thread.
    04-04-2016 07:23 AM

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