1. Uros Arsic's Avatar
    I have installed Windows 10 on my Lumia 640XL.Since then my phone restarts and doesn't have a keyboard.Does anyone knows what is the problem?
    04-04-2016 10:29 AM
  2. charlatan1978's Avatar
    From reading peoples posts on here, the 640 and XL run very well on Win10M.
    I would run the 'Windows Device Recovery Tool' to check your firmware is upto date.
    If it needs updating you will need to do a backup, as the process will wipe your phone and put it back to WP8.1.
    You can then upgrade Win10m again.
    04-04-2016 10:49 AM
  3. Uros Arsic's Avatar
    Ok,thank you very much.
    04-05-2016 07:44 AM
  4. ahmed alkttawy's Avatar
    try factory reset after upgrade to WP10 I do this method when something go bad after upgrade
    04-05-2016 03:15 PM

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