04-05-2016 11:24 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    i have a usb3.0hdmi adapter that i am trying to install on my laptop. i have windows 7 installed. everytime i download the drivers via the cd supplied and then restart my laptop the screen goes black and does not come on again till i go and uninstall the drivers for the device in safe mode.
    04-05-2016 10:29 AM
  2. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    Try connecting a second display to the adapter, what's most likely happening is that display is being set to display only on the adapter and not clone or extend. Have a look at the adapter's control panel before rebooting and there should be an option to extend or clone the display.
    04-05-2016 11:24 AM
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