1. Windows Central Question's Avatar
    I cannot play the game I bought(which I had to buy on another computer because it wouldn't let me here) because it thinks I have another windows. IT won't let me post a link for some reason but it still shows the price and it is greyed out and It gives a link to download windows 10 and says this app needs hardware my device doesn't have. I have all the updates as well. I've tried to reinstall the store reset the store and anything else I could find on the internet.
    04-07-2016 08:13 AM
  2. charlatan1978's Avatar
    Hi, it isn't really clear what you are trying to do.
    Can you sign up to this forum with the link below, to reply to this thread.
    You can then give some more info about what game you are referring to and what device you want to install it on.
    04-07-2016 08:44 AM
  3. Kirara Kurokawa's Avatar
    http://i.imgur.com/FNEEZaD.png I'm trying to download the game and it says this. and in library Screenshot by Lightshot
    04-07-2016 08:54 AM
  4. charlatan1978's Avatar
    this app needs hardware my device doesn't have
    What computer did you download it on and what spec computer do you have?
    04-07-2016 10:29 AM
  5. Kirara Kurokawa's Avatar
    I never downloaded, just bought it on another computer. I've had TONS of problems. one point I could buy it BUT it said it cost over $400. Then I couldn't buy it but it still cost that much now it says 59$ but I cannot just download it. I have no idea what I did to do this. This went with every single game they were all overpriced as well. this goes with all windows type games. same with gears.

    I have a 970m with a i7-4710hq 16gb ram. which is more powerful then the 760 they ask for. But like I said before it gives me a link to download windows 10. 9fx8lgt.png I updated my NVidia drives just in case nothing. And when I downloaded the file it just says your windows 10 enterprise can't upgrade.
    Last edited by Kirara Kurokawa; 04-07-2016 at 11:00 AM.
    04-07-2016 10:37 AM
  6. charlatan1978's Avatar
    It's a bit of a strange one.
    Do you know what build version number of Windows 10 you are running?
    04-08-2016 03:33 AM
  7. Kirara Kurokawa's Avatar
    I did a system restore to before I did a bunch of updates and still nothing and now it is 10240
    04-08-2016 07:49 AM
  8. charlatan1978's Avatar
    Are you able to update to the latest build? 10586.164 is the latest release (outside of the Insider program)
    04-08-2016 09:29 AM
  9. Kirara Kurokawa's Avatar
    ok I did all the updates... again and still at 10240. Am I missing something?

    ok I don't know if it matters or not but when I do download the link it shows me this pops up 2uczezu.png I have windows enterprise if that makes a difference as well.

    and again, I haven't updated my computer in a while, like months since before all this every time I opened the store it closed automatically so I was forced to update. I turned updates off because I didn't want it forcing to turn my computer off all the time. Don't know if that matters at all?
    04-08-2016 11:22 AM

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