1. Windows Central Question's Avatar
    Since updating to Windows 10 my Lumia 930 gets hot when idle and barely charges. I have soft reset numerous times and also hard factory reset 6 or more times, and while I might get a day of normal use without issue, it reverts to an almost unusable phone. I have turned off all background app processors and installed very few apps. Getting very frustrated. Worked perfect with Windows 8.1.
    04-23-2016 03:58 AM
  2. Maurizio Troso's Avatar
    Since updating to Windows 10 my Lumia 930 gets hot when idle and barely charges. I have soft reset numerous times and also hard factory reset 6 or more times, and while I might get a day of normal use without issue, it reverts to an almost unusable phone. I have turned off all background app processors and installed very few apps. Getting very frustrated. Worked perfect with Windows 8.1.
    Standard check list:

    1 - log out Video Skype
    2 - disable Onedrive video upload
    3 - disable in Photos "Show pics on OneDrive"
    4 - in Edge disable Sync
    5 - in Messages, put Sync in One Month
    6 . in Settings -> Diagnostic, set feddback data to BASE (important)
    7 - in Settings, Background, disable ALL apps you dont'use (don't touch Messages, Phone, Filter, Updates. Alarms, Calendar)

    That' like a brand new windows laptop just out of the box
  3. Maurizio Troso's Avatar
    Since updating to Windows 10 my Lumia 930 gets hot when idle and barely charges. I have soft reset numerous times and also hard factory reset 6 or more times, and while I might get a day of normal use without issue, it reverts to an almost unusable phone. I have turned off all background app processors and installed very few apps. Getting very frustrated. Worked perfect with Windows 8.1.
    Standard check list:

    1 - log out Video Skype
    2 - disable Onedrive video upload
    3 - disable in Photos "Show pics on OneDrive"
    4 - in Edge disable Sync
    5 - in Messages, put Sync in One Month
    6 . in Settings -> Diagnostic, set feddback data to BASE (important)
    7 - in Settings, Background, disable ALL apps you dont'use (don't touch Messages, Phone, Filter, Updates. Alarms, Calendar)

    That' like a brand new windows laptop just out of the box
    04-23-2016 04:22 AM
  4. Vlatko Stojanovski's Avatar
    Since updating to Windows 10 my Lumia 930 gets hot when idle and barely charges. I have soft reset numerous times and also hard factory reset 6 or more times, and while I might get a day of normal use without issue, it reverts to an almost unusable phone. I have turned off all background app processors and installed very few apps. Getting very frustrated. Worked perfect with Windows 8.1.
    It's a software issue. I have owned a 930 for two years, until two days ago and have been on the Insider program for almost as much. All I can tell you it all depends on the build. The last build from the Redstone branch didn't have that issue for me, while the one before that had it hot on standby, with all apps closed, airplane mode and so on. I have also noticed this all the time while on insider builds, some have that issue, some don't. You can do the check Maurizio Troso recommended, just to make sure.
    04-23-2016 05:06 AM

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