04-23-2016 02:02 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    when i switch on my mobile there is nothing to show only black screen is appear no more tiles or other work is appear what i do ?
    04-23-2016 06:32 AM
  2. Ed Boland's Avatar
    Ed Boland
    Try a soft restart by holding down the power and volume down buttons together for about 10 seconds until the phone vibrates.

    If that doesn't fix, you may need to use the recovery tool on your PC.
  3. Ed Boland's Avatar
    Ed Boland
    Retired Ambassador
    Try a soft restart by holding down the power and volume down buttons together for about 10 seconds until the phone vibrates.

    If that doesn't fix, you may need to use the recovery tool on your PC.
    Laura Knotek and RumoredNow like this.
    04-23-2016 08:00 AM
  4. RumoredNow's Avatar
    RumoredNow
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    04-23-2016 02:02 PM
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