04-28-2016 03:02 AM
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  1. nithinRaj-730's Avatar
    nithinRaj-730
    I update my lumia 830 to windows 10 mobile, 1month ago. It was working good. But for the last couple of days, it is heating very much in the top area without much use. And the battery is draining quickly. It produce so much heat as I can't take a call without using a headset.
    04-25-2016 12:48 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by nithinRaj-730
    I update my lumia 830 to windows 10 mobile, 1month ago. It was working good. But for the last couple of days, it is heating very much in the top area without much use. And the battery is draining quickly. It produce so much heat as I can't take a call without using a headset.
    it might be downloading an update hence the heating. Do a soft reset and then when you have wifi, check for updates. Do not leave wifi/cellular on unnecessarily
    04-25-2016 07:00 AM
  3. nithinRaj-730's Avatar
    nithinRaj-730
    Originally Posted by Chintan Gohel
    it might be downloading an update hence the heating. Do a soft reset and then when you have wifi, check for updates. Do not leave wifi/cellular on unnecessarily
    Yes, there was an update, 10586.218. Completed the installation, but unfortunately the mobile still heating like an iron box......
    04-28-2016 03:02 AM
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