1. Windows Central Question's Avatar
    Phone has become very sluggish and some apps will not install (Skype is one).
    05-10-2016 06:15 PM
  2. Chintan Gohel's Avatar
    Phone has become very sluggish and some apps will not install (Skype is one).
    two types of reset you can try

    One is a soft reset where you press both power and volume down buttons at the same time until phone restarts. Then try what you wanted to try
    Second is where you do a hard reset but this means all your data, settings, apps will be removed unless you've done a backup

    Could you share which phone you are using and which OS you're on? Before you do a hard reset

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    05-11-2016 08:15 AM
  3. Mad Cabbie's Avatar
    Eh? Where's my post gone? I responded to this ages ago?? :-(
    05-11-2016 09:30 AM

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