05-14-2016 01:16 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I connected my moto G 2 via usb to windows 10 computer. The phone appears as a device in explorer, but no files are found in either internal or SD card storage. It worked before, but it's not working now. I tried a different usb cable and also a different win 10 computer and same result.
    05-14-2016 12:45 PM
  2. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    Has the phone been turned on and unlocked? I know phones usually don't display anything until unlocked with the passcode because security.
    05-14-2016 01:16 PM
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