05-17-2016 03:15 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Hello Please I need your help. When I open the app store application, it keeps loading. It can continue like that (loading with the blue screen) for about 5 minutes and then a white empty screen shows up and nothing more. I don't have any content.
    05-15-2016 01:30 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by Windows Central Question
    Hello Please I need your help. When I open the app store application, it keeps loading. It can continue like that (loading with the blue screen) for about 5 minutes and then a white empty screen shows up and nothing more. I don't have any content.
    Is your internet connection fast and strong? Also, what OS are on and which device?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    05-17-2016 03:05 AM
  3. prasanna moholkar's Avatar
    prasanna moholkar
    Same happened to me with store
    Make soft reset problem will resolve.
    Chintan Gohel likes this.
    05-17-2016 03:15 AM
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