05-19-2016 12:42 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    My mobile set is Microsoft Lumia 535 windows 8.1 . I have lost my Nokia account password. And I wanna upgrade my WhatsApp but it is asking for the password for the upgradation. Please tell me the other way for its upgradation.
    05-19-2016 03:49 AM
  2. charlatan1978's Avatar
    charlatan1978
    Hi, if you are referring to your Microsoft account password then you will need to reset this before you can download apps from the store.
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread.
  3. charlatan1978's Avatar
    charlatan1978
    Trusted Member
    Q&A Team
    Ambassador
    Hi, if you are referring to your Microsoft account password then you will need to reset this before you can download apps from the store.
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread.
    Chintan Gohel likes this.
    05-19-2016 05:53 AM
  4. Hell_Patrol's Avatar
    Hell_Patrol
    You won't be able to access the store without a Microsoft account. Try recovering it online, if you can't do it then you're gonna have to create a new one.

    Remember to backup your messages in Whatsapp before performing a hard reset
    05-19-2016 12:42 PM
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