05-21-2016 12:32 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    My NOKIA LUMIA 550 ask to restart and update.. now I restart it. after that why I cannot Open it... its just Microsoft Logo after that sad face then Nothing...
    05-21-2016 07:35 AM
  2. Maurizio Troso's Avatar
    Maurizio Troso
    Originally Posted by Windows Central Question
    My NOKIA LUMIA 550 ask to restart and update.. now I restart it. after that why I cannot Open it... its just Microsoft Logo after that sad face then Nothing...
    Try first a soft reset (hold vol down + power 15 secs then release)
    If not working, try the hard reset key sequence for reinstalling last downloaded formware. Search forum for details
    Chintan Gohel likes this.
    05-21-2016 08:44 AM
  3. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    My NOKIA LUMIA 550 ask to restart and update.. now I restart it. after that why I cannot Open it... its just Microsoft Logo after that sad face then Nothing...
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    05-21-2016 12:32 PM
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