Missing emails

[DrNitun]

Hello,

Only my Lumia 950XL, I cannot retrieve emails past a couple months. My settings, for each inbox, has it to download emails from anytime.

I tried a factory reset as well as re-entering the email accounts into the Outlook app. I am running Win10 version 14342.1003.

Thanks,

 

[Chintan Gohel]

Hello,

Only my Lumia 950XL, I cannot retrieve emails past a couple months. My settings, for each inbox, has it to download emails from anytime.

I tried a factory reset as well as re-entering the email accounts into the Outlook app. I am running Win10 version 14342.1003.

Thanks,

did you give it enough time for them to sync? It took me a couple of hours to sync all my emails from the last couple of years even though they are less than 300

 

[DrNitun]

Chintan,

Yeah it has been days, weeks and still not downloading all inboxes. My inbox is actually removing emails as they get to be more than three months old!

Again, did a factory reset with no luck.

 

[Chintan Gohel]

Chintan,

Yeah it has been days, weeks and still not downloading all inboxes. My inbox is actually removing emails as they get to be more than three months old!

Again, did a factory reset with no luck.

then it might be because of the insider version you're using or the mail app can't handle it at the moment