1. Windows Central Question's Avatar
    I could not get any of the symbols above the number keys to work on my HP desk top when I inadvertantly installed W10 - MS support fixed this by adding a language pac - it worked - sort of !!

    But now when I type a question mark or quotation marks (and some other symbols ) in WORD EXCEL or gmail I get the following --- - it looks like french accented e.

    On my lap top there is an icon on the bottom task bar on the right side of the screen titled ENG XX (US etc)- if I have a similar problem on the lap top (it too has W10 unfortunately) I can select ENG US and the problem disappears. This usually happens after the lap top mysteriously changes languages to ENG DV - what ever that is.

    I would solve the problem the same way on the desk top as I do for the lap top BUT there is no ENG XX icon in the bottom right task bar. I changed the language settings and selected ENG US as #1 language but it still happens --- any suggestions how to fix this glitch greatly appreciated
    05-25-2016 02:14 AM
  2. Chintan Gohel's Avatar
    I could not get any of the symbols above the number keys to work on my HP desk top when I inadvertantly installed W10 - MS support fixed this by adding a language pac - it worked - sort of !!

    But now when I type a question mark or quotation marks (and some other symbols ) in WORD EXCEL or gmail I get the following --- - it looks like french accented e.

    On my lap top there is an icon on the bottom task bar on the right side of the screen titled ENG XX (US etc)- if I have a similar problem on the lap top (it too has W10 unfortunately) I can select ENG US and the problem disappears. This usually happens after the lap top mysteriously changes languages to ENG DV - what ever that is.

    I would solve the problem the same way on the desk top as I do for the lap top BUT there is no ENG XX icon in the bottom right task bar. I changed the language settings and selected ENG US as #1 language but it still happens --- any suggestions how to fix this glitch greatly appreciated
    Which country are you in? That change could be because you're in a different country? Or your machine thinks you're in a different country

    check settings > time and language > language, region, keyboard and speech to see all agree. if you change "language" to be US English, the keyboard must be the same

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    05-25-2016 03:17 AM

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