1. Windows Central Question's Avatar
    My Lumia 550 has just completely failed and now is unable to boot up. It's only 3 months old. Over the last 3 days, the phone has been getting progressively worse and restarting on its own accord.

    Yesterday it started to fail when booting up and was reporting a UEFI error 1. Soft resets would get it out of this state but then this even stopped working. Hooked it up to Windows Device Recovery Tool and this forced it into life a couple of times but then it just died.

    The phone now just vibrates as if it is going to boot but the screen stays completely blank, and is no longer recognised via usb.

    Well it is back to my trusty 520 until I get a replacement.

    Anybody else experienced a hardware failure with the Lumia 550.
    05-31-2016 03:09 PM
  2. xandros9's Avatar
    Because of the imperfect nature of all phones and whatnot, I guarantee you someone has had a 550 die on them too.

    Since its only three months old, this is the exact kind of situation warranties exist for! Go make use of it and get another!
    Laura Knotek and RumoredNow like this.
    05-31-2016 03:36 PM

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