1. Windows Central Question's Avatar
    My phone won't open my text messaging icon, it just says"Loading..." and then closes it. It does the same thing when I click on "People" and also Cortana is not responding. So basically my phone is now only able to get onto the internet.
    06-13-2016 11:13 AM
  2. RumoredNow's Avatar
    It may help more to know some additional details.

    What Phone? OS version?

    What changed before this started?

    Do you have the airplane icon showing in your status bar?

    Have you tried shutting down, remove SIM card and wipe clean, inspect card for damage.,insert card and boot?


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
  3. pkcable's Avatar
    Have you tried restarting it? Also if that does not work try turning on Airplane mode then back off, this will make the phone require it's cellular signal.
    RumoredNow likes this.
    06-13-2016 11:54 AM
  4. RumoredNow's Avatar
    It may help more to know some additional details.

    What Phone? OS version?

    What changed before this started?

    Do you have the airplane icon showing in your status bar?

    Have you tried shutting down, remove SIM card and wipe clean, inspect card for damage.,insert card and boot?


    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    pkcable likes this.
    06-13-2016 02:08 PM

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