06-16-2016 02:02 AM
tools Reply
  1. Windows Central Question's Avatar
    Windows Central Question
    I lost my contacts and messages after upgrading my phone to windows 10 . how to restore it and if it's not possible I need to know how to hard reset my phone to return to factory settings
    06-15-2016 05:08 PM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Originally Posted by Windows Central Question
    I lost my contacts and messages after upgrading my phone to windows 10 . how to restore it and if it's not possible I need to know how to hard reset my phone to return to factory settings
    in settings > update and backup > backup - make sure message back up is on and set to any time
    Also in settings > accounts > check your account to see if there are any errors. It might not be syncing properly

    You can also perform a hard reset (factory reset) by going into settings

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
  3. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    I lost my contacts and messages after upgrading my phone to windows 10 . how to restore it and if it's not possible I need to know how to hard reset my phone to return to factory settings
    in settings > update and backup > backup - make sure message back up is on and set to any time
    Also in settings > accounts > check your account to see if there are any errors. It might not be syncing properly

    You can also perform a hard reset (factory reset) by going into settings

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    06-16-2016 02:02 AM
« How do I copy to an MP3 USB? | Lumia 950 won't ring or vibrate when phone call coming in. Even Microsoft Band won't notify me »

Similar Threads

  1. Band 2, Cortana, and Lumia 650 - anyone got it working?
    By David Steadson in forum Microsoft Band & Band 2
    Replies: 16
    Last Post: 08-02-2016, 06:49 AM
  2. Lumia 950XL is locked for security reasons . Please charge it for two hours and try again.
    By harsat in forum Microsoft Lumia 950 XL
    Replies: 1
    Last Post: 06-16-2016, 01:59 AM
  3. Groove Music update brings performance boost to all Windows Insider rings
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-15-2016, 04:30 PM
  4. Realarm beta update for Windows 10 supports backups from older app and more
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-15-2016, 04:00 PM
LINK TO POST COPIED TO CLIPBOARD