1. Jade Vare's Avatar
    My phone is fully updated however my store is grey and when I click on it, it says that I need an update which I can "get from the store". Any advice thanks?
    06-18-2016 01:29 AM
  2. Chintan Gohel's Avatar
    My phone is fully updated however my store is grey and when I click on it, it says that I need an update which I can "get from the store". Any advice thanks?
    try restarting your phone and checking again
    Which OS version are you on? And which device?
    06-18-2016 02:55 AM
  3. Jade Vare's Avatar
    Restarting didn't work. It is a (version 1511) nokia lumia 435.
    06-18-2016 03:16 AM
  4. Chintan Gohel's Avatar
    Restarting didn't work. It is a (version 1511) nokia lumia 435.
    2 options, one is wait for the next OS update to sort you out
    Or you perform a factory reset
    06-18-2016 05:04 AM
  5. rose58's Avatar
    Had a similar problem updating my 640 to 10. The store App wont update if you are using it . Try setting your APPS to update automatically , it might take a couple of hours or days . Reboot your Phone , Volume down and power off at the same time. Hope this helps .
    06-18-2016 09:19 AM

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