[Jade Vare]

My phone is fully updated however my store is grey and when I click on it, it says that I need an update which I can "get from the store". Any advice thanks?

[Chintan Gohel]

My phone is fully updated however my store is grey and when I click on it, it says that I need an update which I can "get from the store". Any advice thanks?

try restarting your phone and checking again
Which OS version are you on? And which device?

[Jade Vare]

Restarting didn't work. It is a (version 1511) nokia lumia 435.

[Chintan Gohel]

Restarting didn't work. It is a (version 1511) nokia lumia 435.

2 options, one is wait for the next OS update to sort you out
Or you perform a factory reset

[rose58]

Had a similar problem updating my 640 to 10. The store App wont update if you are using it . Try setting your APPS to update automatically , it might take a couple of hours or days . Reboot your Phone , Volume down and power off at the same time. Hope this helps .