1. Windows Central Question's Avatar
    I know that the headset isn't broken because I got it today (brand new) and tested it with my ipad, it worked perfectly on there. The wire from the headphones to the jack splits into two different jacks (one for headphones and one for the microphone), when I plug it into my 3.5mm jack input it doesn't show up on playback devices (even when I select 'show disabled devices'), please help!
    06-21-2016 07:22 AM
  2. N_LaRUE's Avatar
    I'm not sure how comfortable or knowledgeable you are with Windows but usually things like this is a driver problem.

    Simplest solution is to remove the driver, restart Windows and it should re-install the driver (so long as you're connected to the internet) and things should work fine.

    It's always helpful to know what version of Windows you're using as well in case you need step by step help.
  3. N_LaRUE's Avatar
    I'm not sure how comfortable or knowledgeable you are with Windows but usually things like this is a driver problem.

    Simplest solution is to remove the driver, restart Windows and it should re-install the driver (so long as you're connected to the internet) and things should work fine.

    It's always helpful to know what version of Windows you're using as well in case you need step by step help.
    06-21-2016 07:43 AM

Similar Threads

  1. Replies: 1
    Last Post: 06-25-2016, 07:45 AM
  2. Replies: 4
    Last Post: 06-22-2016, 11:25 PM
  3. Join Trevor, Michael and Franklin in GTA V as part of this week's Deals with Gold
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-21-2016, 04:11 AM
  4. Buy a Lumia 950 XL and get a Lumia 950 for free in Canada and the U.S.
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-21-2016, 03:42 AM
  5. Next Xbox One preview pushing out soon to testers, new language and pre-order features in tow
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-20-2016, 06:42 PM
LINK TO POST COPIED TO CLIPBOARD