[Windows Central Question]

i ordered lumia 650 online before 4 months. within 4 months my phone is being headache for me. within 2 months its battery started draining within 3 hrs only. it started heating up as if its battery will burst shortly. yesterday all of a sudden it stopped getting charged. now its no more! what should i do now?

[Chintan Gohel]

i ordered lumia 650 online before 4 months. within 4 months my phone is being headache for me. within 2 months its battery started draining within 3 hrs only. it started heating up as if its battery will burst shortly. yesterday all of a sudden it stopped getting charged. now its no more! what should i do now?

send it back for repairs or replacement - that would be the best solution for the time being

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[thr4]

Same issue here. Very disappointing.

[rromerof]

I'm glad I didn't buy it

[Chintan Gohel]

Same issue here. Very disappointing.

your phone is draining rapidly or it's not charging?

[Chintan Gohel]

I'm glad I didn't buy it

there are other options too like the 550 or 640 :-)

[thr4]

Not charging at all (tried different chargers, cables, all of that)

[Timbre70]

Just curious... Do you usually drain your battery till low (below 60%), then charge it?

[thr4]

Given the discharge rate with my usage pattern and the phone's low battery capacity was approx. -8%/hour, it was not unusual for the battery to be charged when below 30%.

[Timbre70]

Then I reckon the charge cycles are up. Lithium battery is unlike NiCad battery.

[Chintan Gohel]

Given the discharge rate with my usage pattern and the phone's low battery capacity was approx. -8%/hour, it was not unusual for the battery to be charged when below 30%.

Then I reckon the charge cycles are up. Lithium battery is unlike NiCad battery.

the device is less than 4 months old so perhaps the battery was faulty to begin with and not necessarily that the charge/discharge cycles got used up. Phone batteries can last for 2-4 years.

Get the device checked at your nearest ms or nokia store or service centre

[thr4]

Then I reckon the charge cycles are up. Lithium battery is unlike NiCad battery.

Absolute nonsense buddy, stop this urban legend crap. The phone was delivered to me on June 9th. I charged all my past phones like this and nothing happened (not even a degradation of battery life)

Yes I will have it replaced/refunded, no issues with that. But since the failure rate of my Lumias is now three out of three (none of them was abused in any way and all got sent for repairs for a different reason), I am done with Windows phones.

[rromerof]

I have a Lumia 640XL as secondary device, for basic media consuming and as massive storage device with the SD Card.

[thr4]

Just FYI, checked the phone at the MS store, it is indeed a phone problem, not a battery problem (my battery charges in another phone and an other battery didn't charge in my phone).

[anon(8532178)]

Just FYI, checked the phone at the MS store, it is indeed a phone problem, not a battery problem (my battery charges in another phone and an other battery didn't charge in my phone).

Faulty motherboard then shame.

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