Sound issues with Groove music

Rob Reynolds

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Mar 31, 2015
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Hi guys. Having a problem with playback on Groove. When i select something to play, I'm not getting any sound through headphones or on phone. Volume is turned up and all other sounds seem to be working including watching you tube. Can anyone help??
 

jmshub

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Apr 16, 2011
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Very odd. Does it happen for all the songs you've got in Groove Music, or just one particular song? Are you listening to songs through the Groove Pass, or are these MP3 files that you own that you transferred to your phone?
 

don4law

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Nov 27, 2015
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I am having this same problem on Lumia 950xl. Everything has been working ok, just stopped playing out of headphones or speaker phone. Sound for everything else works fine. I've Reid different headphones, app update, am on Redstone, restart. Nothing has worked. Anyone else having similar issues? Fix?
 

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