1. Windows Central Question's Avatar
    we have not received any new emails in three weeks on our computer. it comes up that we need to update our account information. the only thing that comes up is to type in our password, which we do , but nothing happens. what can we do?
    06-24-2016 03:46 PM
  2. Rugish Dapeca's Avatar
    Yahoo has implemented some new security protocols that you might not be aware of. If you sign into your account via web browser on your PC you can fix this.

    1. Click the gear icon at the top right of the screen next to your portrait / name.
    2. From the pop-down menu select Account Info, and then the Account Security option on the left.
    3. Turn on the Two Step Verification if it is not already enabled.
    4. Use the Manage app passwords option to generate a one-time use password.
    5. Enter that password into your mail app on your PC
    6. Repeat the last two steps if you want to sync your phone to the account as well.
  3. Rugish Dapeca's Avatar
    Yahoo has implemented some new security protocols that you might not be aware of. If you sign into your account via web browser on your PC you can fix this.

    1. Click the gear icon at the top right of the screen next to your portrait / name.
    2. From the pop-down menu select Account Info, and then the Account Security option on the left.
    3. Turn on the Two Step Verification if it is not already enabled.
    4. Use the Manage app passwords option to generate a one-time use password.
    5. Enter that password into your mail app on your PC
    6. Repeat the last two steps if you want to sync your phone to the account as well.
    06-24-2016 06:55 PM

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