1. wp8-1's Avatar
    I have an alcatel fierce xl. On calls it will go dark when I put it to my head, which is fine. When I take it away it will stay dark. I just want to turn off the feature that turns the screen on and off automatically on calls. How do I do this? Also how to turn off wifi calling on t-mobile? The option is gone.
    06-27-2016 07:50 PM
  2. Chintan Gohel's Avatar
    I have an alcatel fierce xl. On calls it will go dark when I put it to my head, which is fine. When I take it away it will stay dark. I just want to turn off the feature that turns the screen on and off automatically on calls. How do I do this? Also how to turn off wifi calling on t-mobile? The option is gone.
    I might sound ignorant here but wifi calling is calling someone using the wifi network instead of cellular network, right? So what would happen if wifi is off?

    The proximity sensor might be having an issue
    06-28-2016 08:15 AM
  3. wp8-1's Avatar
    Your right, I currently turn wifi off when I want to call, but there used to be an option to keep the call on the cellular network without turning off WiFi every time.
    07-06-2016 08:56 AM
  4. Chintan Gohel's Avatar
    Your right, I currently turn wifi off when I want to call, but there used to be an option to keep the call on the cellular network without turning off WiFi every time.
    another question - (I've never seen or heard of wifi calling) isn't wifi calling using an app like viber or skype? It's not using the phone number, right? Forgive my ignorance but these things aren't in my country
    07-06-2016 12:58 PM
  5. wp8-1's Avatar
    You're fine, but WiFi calling does use the phone number. It's not really a separate app.
    07-09-2016 10:35 AM
  6. BluWarrior's Avatar
    If there isn't a wifi calling app installed, then go to your sim settings. Somewhere in there there will be a way to set wi-fi calling preferences.
    07-11-2016 07:18 PM

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