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  1. Windows Central Question's Avatar
    My lumia 925 had frozen last night, i tried to restart it sing vol dwn and pwr button at same time and nothing had happened.

    I left it for a few hours.
    My phone switched itself off and wont come on , i tried to charge it but still wont come on.
    Last edited by jmshub; 06-29-2016 at 10:11 AM. Reason: email address redacted
    06-29-2016 09:11 AM
  2. Chintan Gohel's Avatar
    My lumia 925 had frozen last night, i tried to restart it sing vol dwn and pwr button at same time and nothing had happened.

    I left it for a few hours.
    My phone switched itself off and wont come on , i tried to charge it but still wont come on.
    the volume down and power button combination has to be done for at least 15 seconds until you feel the phone vibrate and restart

    if it's not powering on when you connect the charger for an hour or so, then there's a deeper issue. you can try using windows device recovery tool to restore your phone. You'll need a pc for this

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    06-29-2016 10:16 AM

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