1. Windows Central Question's Avatar
    Hello guys,

    My phone severely fell on its back, the screen now is black, but all others functions are working fine, even the touch is working fine I can hear the vibration and I can answer calls i know the touch locations.

    Are there any software solution? Or do I need a screen replacement?

    Help guys, thanks in advance!!
    07-06-2016 05:11 PM
  2. Laura Knotek's Avatar
    Welcome to Windows Central.

    Unfortunately, the hardware was damaged by the drop. You'll need to take the device to a repair shop.
  3. Laura Knotek's Avatar
    Welcome to Windows Central.

    Unfortunately, the hardware was damaged by the drop. You'll need to take the device to a repair shop.
    07-06-2016 05:22 PM

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