[Windows Central Question]

I have just tranferred a new number to my Nokia Lumia 720 and now the ringtone has gone completely silent and I can't find a way to turn it on again but I am still able to switch the vibrate on and off. Can any one help me to switch the ringtone on again

[Chintan Gohel]

I have just tranferred a new number to my Nokia Lumia 720 and now the ringtone has gone completely silent and I can't find a way to turn it on again but I am still able to switch the vibrate on and off. Can any one help me to switch the ringtone on again

check in sound settings to see if the default ringtone changed - also check if your sound actually works

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[zambeezie]

Thank you for your reply. I have done all the obvious things suggested on various sites on the internet but one thing still puzzles me, there are some references made to switches for both the ringer and the vibrate, I only have a switch allowing me to turn vibrate on and off, and below that, under `Ringtone`, is a box with `Nokia tune` but no slide switch ???? ...... Sorry to be pain, but smart phones are new to me and I feel a little lost !

[Chintan Gohel]

Thank you for your reply. I have done all the obvious things suggested on various sites on the internet but one thing still puzzles me, there are some references made to switches for both the ringer and the vibrate, I only have a switch allowing me to turn vibrate on and off, and below that, under `Ringtone`, is a box with `Nokia tune` but no slide switch ???? ...... Sorry to be pain, but smart phones are new to me and I feel a little lost !

on the right side of the phone, do you have the buttons for volume? If you press the volume button up while the screen is on, what do you see?

[zambeezie]

Result ! ..... It seems that the volume was turned right down ? didn't even think of that one, so thank you for the prompt .... yipee.I can start using my phone now, better start by reading the manual which I have just downloaded .... thanks again . G.

[Chintan Gohel]

Result ! ..... It seems that the volume was turned right down ? didn't even think of that one, so thank you for the prompt .... yipee.I can start using my phone now, better start by reading the manual which I have just downloaded .... thanks again . G.

and do it fast as there is so much to learn - but better find someone with a windows phone so you can learn from them