1. Windows Central Question's Avatar
    I have a Microsoft Lumia 435 and since few days ago when I connect the headphones the music simply stops and not just on Groove this happens one any other player I install. Even the ring tone doesn't works, I have tried multiple headphones sets that I know work on this type of phone.

    I would like to know what happens, since the headphones worked until no long ago.
    07-08-2016 09:13 AM
  2. pkcable's Avatar
    Music stops working entirely, OR just pauses? And are you sure sound is not just being directed through the headphones? On iOS and Android when you plug (or unplug) headphones any currently playing sound/app pauses, this is a feature not an error, it's so you can have time to adjust the headphones. Could THIS be what is happening?
  3. Maurizio Troso's Avatar
    Try a soft reset first
    07-08-2016 09:43 AM
  4. pkcable's Avatar
    Music stops working entirely, OR just pauses? And are you sure sound is not just being directed through the headphones? On iOS and Android when you plug (or unplug) headphones any currently playing sound/app pauses, this is a feature not an error, it's so you can have time to adjust the headphones. Could THIS be what is happening?
    07-08-2016 10:46 AM

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