1. Windows Central Question's Avatar
    In the week or two I have updated to Windows 10 from 8.1. The surface Pro 3 has been automatically doing updates. 2 days ago the type cover stopped working and disappeared from devices. Today the wifi does not work and says "The Marvell AVISTAR Wire4less-AC Network Controller is not fixed. Experiencing driver or hardware related problems." Also in device manager "The network adapter is experiencing problems. Failed". The Bluetooth has also disappeared. Can you offer some advice on how to resolve this please. Also when I can get wifi and can restore my devices, should I go back to windows 8.1? Thanks.
    Maria
    07-09-2016 06:42 AM
  2. Chintan Gohel's Avatar
    In the week or two I have updated to Windows 10 from 8.1. The surface Pro 3 has been automatically doing updates. 2 days ago the type cover stopped working and disappeared from devices. Today the wifi does not work and says "The Marvell AVISTAR Wire4less-AC Network Controller is not fixed. Experiencing driver or hardware related problems." Also in device manager "The network adapter is experiencing problems. Failed". The Bluetooth has also disappeared. Can you offer some advice on how to resolve this please. Also when I can get wifi and can restore my devices, should I go back to windows 8.1? Thanks.
    Maria
    go to device manager and disable the wifi and bluetooth adaptors and then enable them and see if that helps

    Check this article for more info: https://www.microsoft.com/surface/en-us/support/networking-and-connectivity/cant-connect-to-a-wireless-network?os=windows-10

    You can go back to windows 8.1 only if you do it before a month is over since you upgraded

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-09-2016 10:54 AM

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