07-10-2016 01:34 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    whenever i try to check my sleep the app closes. when i check my training session activity, the app freezes, when i check my cycling, the app freezes. all of this works if i check my statistics on the pc-version of health but not on my phone.
    07-09-2016 07:00 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
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    Originally Posted by Windows Central Question
    whenever i try to check my sleep the app closes. when i check my training session activity, the app freezes, when i check my cycling, the app freezes. all of this works if i check my statistics on the pc-version of health but not on my phone.
    are you able to reinstall the health app on the phone? Which OS are you on?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-09-2016 08:29 AM
  3. Henrik Karlberg's Avatar
    Henrik Karlberg
    i have not tried to reinstall the app on my phone yet since i dont want to risk losing my statistics.
    im using windows phone 10 version: 10.0.10586.420
    07-09-2016 05:12 PM
  4. Chintan Gohel's Avatar
    Chintan Gohel
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    Originally Posted by Henrik Karlberg
    i have not tried to reinstall the app on my phone yet since i dont want to risk losing my statistics.
    im using windows phone 10 version: 10.0.10586.420
    then wait for an update - by the way, can you check to see if the health app is part of the apps whose data gets backed up?
    07-10-2016 01:34 AM
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