Originally Posted by
Maurizio Troso Hold vol + , and plug your charger, wait till ! mark appears.
Then press one key once: vol +, vol -, power, vol -
Spinning gears should appear. Left your phone plugged and wait for restore
Needing the Reset Key means that Hard Reset and WDRT will not work. That's the point of Reset Protection. It protects against Reset so a lost/stolen phone can not be Reset to bypass the PIN lock and make the device usable by an unauthorized person...
Windows Phone 8.1 GDR2 adds a Reset Protection feature to stop smartphone thieves | Windows Central Originally Posted by
Windows Central Question I reset the phone and know is ask for this key :/
In a Browser, log into the Microsoft Account associated with the phone > Click on Devices > Your Devices
Find the device on the page that loads and click the link to get the key.
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