1. Windows Central Question's Avatar
    my files in old camscanner (not registered) disappeared when I downloaded and registered new camscanner+ bought for $0.79. Can someone advise me as to how do I get those files back?
    07-10-2016 08:44 AM
  2. Chintan Gohel's Avatar
    my files in old camscanner (not registered) disappeared when I downloaded and registered new camscanner+ bought for $0.79. Can someone advise me as to how do I get those files back?
    so are the two apps installed or did the + version overwrite the old one?
    Perhaps you can email the developer for help as they would be best placed to help you

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    07-10-2016 09:17 AM
  3. drkapoor's Avatar
    Similar thing just happened to me. I have over 100 documents saved on the free app, unregistered user. As soon as I registered (same app, free), all of my data has disappeared. Please help!
    01-23-2019 12:22 AM
  4. Ryujingt3's Avatar
    It may be that the free app and the paid one (with the + in the title) are entirely separate apps. I know of apps that do this and it's a way of controlling what a demo app offers versus a paid one. In this case, it may not be possible to use your old files from the free version with the paid one. Did what @Chintan Gohel suggested help?
    01-23-2019 06:02 AM

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