[Windows Central Question]

cannot receive messages and e-mails as the apps in the contacts folder will not turn on

[Chintan Gohel]

cannot receive messages and e-mails as the apps in the contacts folder will not turn on

let the device finish updating the OS and also check for app updates
Check your apn settings too

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.