07-11-2016 09:02 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Cannot end a call as the screen goes black.
    07-11-2016 08:57 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    Cannot end a call as the screen goes black.
    what OS version are you on? It could be an issue with the proximity sensor

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-11-2016 09:00 AM
  3. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    I believe it's an issue with the proximity sensor that thinks it's always covered.

    Try removing any screen protector you have or cleaning the screen.
    Chintan Gohel likes this.
    07-11-2016 09:02 PM
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