End call screen is black, what can I do?

[Windows Central Question]

End call screen is black

Cannot end a call as the screen goes black.

 

[Chintan Gohel]

Re: End call screen is black

Cannot end a call as the screen goes black.

what OS version are you on? It could be an issue with the proximity sensor

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[xandros9]

I believe it's an issue with the proximity sensor that thinks it's always covered.

Try removing any screen protector you have or cleaning the screen.