Originally Posted by
Windows Central Question I cannot sign in. When I check to confirm that my password is correct it says there is no account with my e-mail address. When I try to create an account it says there is already an account with that e-mail address??
Try a restart first to see if that can clear the issue
Try sfc check:
https://support.microsoft.com/en-us/kb/929833
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See
this link for instructions on how to join Windows Central.