1. Windows Central Question's Avatar
    I cannot sign in. When I check to confirm that my password is correct it says there is no account with my e-mail address. When I try to create an account it says there is already an account with that e-mail address??
    07-13-2016 01:10 PM
  2. Chintan Gohel's Avatar
    I cannot sign in. When I check to confirm that my password is correct it says there is no account with my e-mail address. When I try to create an account it says there is already an account with that e-mail address??

    Try a restart first to see if that can clear the issue
    Try sfc check: https://support.microsoft.com/en-us/kb/929833


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    07-13-2016 01:34 PM

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