Originally Posted by
Gmd W Hey. I tried doing this outside of safe mode using the on screen keyboard to log in and nothing changed. Also a side note, when I click troubleshoot in the wireless USB under devices (The option that is for both my keyboard and mouse) it says it is a driver issue but it failed to be fixed through reinstalling.
Anything else you can suggest? Would doing this in safe mode or using a wired keyboard (which doesn't work anyway) change anything or was that just to make the log in different or something? Thanks in advance.
1) Only use wired keyboards until you get a keyboard working
2) If a wired keyboard doesn't work and get you into safe mode (F8 at boot in Windows 7/8.1) then check if it works to access the BIOS (F1/F2/F10/whatever your PC shows immediately at boot)
3) If it works in the BIOS but not in Windows Safe Mode then you probably need to reinstall Windows.
I've never seen a wired keyboard not work in Safe Mode if the keyboard is working... so try different USB ports too in case something has gone bad with one.