The thing with your issue is that with computers, there's many possible things you can be referring to. There are many places you can place an Email icon, whether the start menu, the desktop, etc.
I think the best thing to do is the try to push start and type in the name of the email program you use. (examples: Outlook, Thunderbird, etc.)
If you use web browser based webmail, you just access it like any other website, you just need to know the name and a search engine can direct you. (e.g. Gmail, Outlook.com or Hotmail, Yahoo!)
07-16-2016 10:59 PM