1. Windows Central Question's Avatar
    my lumia 830 capacitive buttons stopped working suddenly?help
    07-21-2016 03:22 AM
  2. Maurizio Troso's Avatar
    my lumia 830 capacitive buttons stopped working suddenly?help
    try a soft reset (hold vol down + power 15 secs)
    Chintan Gohel likes this.
    07-21-2016 03:36 AM
  3. Chintan Gohel's Avatar
    my lumia 830 capacitive buttons stopped working suddenly?help
    if the soft reset does not work, then you'll have to look for a phone technician who can help with repairs

    Is your phone on insider program?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-22-2016 04:23 AM
  4. Genghis7777's Avatar
    I know this is an old thread, but my L830 capacitive buttons stopped working over the last few days too.

    Found a lot of threads with the same problem, which made my heart sink.

    However, a found a suggestion from Microsoft to the problem: take off the screen protector if you're using one. I did, and it solved my problem.

    Maybe grit or dust gets under the screen protector preventing a good contact. Hopefully my experience helps someone else.
    fin11 likes this.
    03-12-2018 05:43 AM
  5. xandros9's Avatar
    For some reason I found my 830 display to be not quite as sensitive in comparison to other phones. Glass screen protectors subtly interfered with operation in ways I didn't quite see elsewhere... Ah well.
    03-12-2018 10:39 AM

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