1. Windows Central Question's Avatar
    I note that if I reset I lose all my data and this I do not want to do. Surely there is a way of resetting forgotten (can't remember receiving one!) password without losing all the date. Please help.
    07-26-2016 02:50 AM
  2. Chintan Gohel's Avatar
    I note that if I reset I lose all my data and this I do not want to do. Surely there is a way of resetting forgotten (can't remember receiving one!) password without losing all the date. Please help.
    which password are you looking for? The one to unlock the screen or your email account password or something else?

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    07-26-2016 03:03 AM
  3. damonator98's Avatar
    Password required to update apps is your main microsoft account password. If you forgot it, you can easily recover it via your email. But if you forgot your code required to unlock phone, the only way I'm aware of is hard reset which permanately deletes your data.
    Chintan Gohel likes this.
    07-26-2016 03:08 AM

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